SIT40416 CERTIFICATE IV IN HOSPITALITY

CRICOS CODE: 098085B

• Course Description

  
  
  

  This course focuses on developing essential administrative and workplace skills within a hospitality environment. This qualification provides a pathway to develop a career and work in a range of hospitality-based organisations such as restaurants, hotels, motels, clubs, pubs, cafés and coffee shops. It reflects the role of skilled operators who use a broad range of hospitality service, sales or operational skills combined with supervisory skills and sound knowledge of industry operations to plan, monitor and evaluate the work of team members. They operate independently or with limited guidance from others, and use discretion to solve non-routine problems. This qualification provides a pathway to work as a supervisor in hospitality organisations such as restaurants, hotels, motels, clubs, pubs, cafe, and coffee shops. This qualification allows for multi-skilling and for specialisation in accommodation services, food and beverage, and gaming.




• Course Entry Requirements

  
  

  Must be 18 years of age on commencement.
  Academic Requirement:
  Successful completion of Year 12 or equivalent and /or above.
  Pre-Training analysis might be required.
  English Language (International Students):
  IELTS 5.5 or higher with a minimum score of 5.0 in each band Or
  Equivalent (e.g. EAL/ESL, ISLPR, CSWE etc.) English language test scores; or assessed as equivalent




• Course structure

  
  

  Total number of units is 21
  9 core unit
  12 elective units




• Code	Unit Name	Type
  BSBDIV501	Manage diversity in the workplace	Core
  SITHIND004	Work effectively in hospitality service	Core
  SITXCCS007	Enhance customer service experiences	Core
  SITXCOM005	Manage conflict	Core
  SITXFIN003	Manage finances within a budget	Core
  SITXHRM001	Coach others in job skills	Core
  SITXHRM003	Lead and manage people	Core
  SITXMGT001	Monitor work operations	Core
  SITXWHS003	Implement and monitor work health and safety practices	Core
  Group A Elective
  SITHIND001	Use hygienic practices for hospitality service	Elective
  Group B Elective
  BSBITU306	Design and produce business documents	Elective
  BSBITU311	Use Simple Relational Databases	Elective
  BSBITU402	Develop and use complex spreadsheets	Elective
  SITXEBS001	Use social media in a business	Elective
  BSBSUS401	Implement and monitor environmentally sustainable work practices	Elective
  SITHIND002	Source and use information on the hospitality industry	Elective
  SITXCCS002	Provide visitor information	Elective
  Other Elective
  BSBITU401	Design and develop complex text documents	Elective
  BSBLED401	Develop teams and individuals	Elective
  BSBITS411	Maintain and implement digital technology	Elective
  SITXEBS002	Develop, implement and monitor the use of social media in a business	Elective




• Course Duration

  
  

  This qualification is delivered over a period of one and half year.

  • 6 Terms
  • 78 weeks (including holidays)
  • 60 contact weeks
  • 6 terms x 10 weeks x 20 hours = 1200 class hours




• Mode of Delivery

  
  

  • Classroom based delivery (face – to – face)

  • Attend 20 hours per face – to – face full time study.

  • face – to – face delivery includes lecture, group activities, and pair work and class presentations




• Assessment Methods

  
  

  • Combination of assessment tasks such as case studies, group tasks, written tasks, report and easy writing, work placement, presentation and practical demonstration.

  • Competency based assessment

  • *Work placement component of 80 hours




• Course fees

  Tuition Fee: $18,000 ($3,000 per Term)

  Application fees: $200 * Non-Refundable

  Material Fees: $100 Per term

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