This qualification reflects the role of individuals who use sound knowledge of industry operations and a broad range of managerial skills to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions. This qualification provides a pathway to work in any sector of the hospitality industry as a departmental or small business manager.
Must be 18 years of age on commencement.
Successful completion of Year 12 or equivalent and /or above.
Pre-Training analysis might be required.
English Language (International Students):
IELTS 5.5 or higher with a minimum score of 5.0 in each band Or
Equivalent (e.g. EAL/ESL, ISLPR, CSWE etc.) English language test scores; or assessed as equivalent
Total number of units is 28
13 core unit
15 elective units
|BSBDIV501||Manage diversity in the workplace||Core|
|SITXCCS007||Enhance customer service experience||Core|
|SITXCOM005 Manage conflict||Manage conflict||Core|
|SITXFIN003||Manage finances within a budget||Core|
|SITXHRM003||Lead and manage people||Core|
|SITXMGT001||Monitor work operations||Core|
|SITXWHS003||Implement and monitor work health and safety practices||Core|
|BSBMGT517||Manage operational plan||Core|
|SITXCCS008||Develop and manage quality customer service practices||Core|
|SITXFIN004||Prepare and monitor budgets||Core|
|SITXGLC001||Research and comply with regulatory requirements||Core|
|SITXMGT002||Establish and conduct business relationships||Core|
|Group A Elective|
|SITHIND001||Use hygienic practices for hospitality service||Elective|
|Group B Elective|
|SITHIND004||Work effectively in hospitality service||Elective|
|Group C Elective|
|BSBRES411||Analyse and Present Research Information||Elective|
|BSBSUS501||Develop workplace policy and procedures for sustainability||Elective|
|BSBCMM401||Make a presentation||Elective|
|SITXHRM004||Recruit, select and induct staff||Elective|
|BSBEBU511||Develop and Implement an E-Business Strategy||Elective|
|SITXWHS002||Identify hazards, assess and control safety risks||Elective|
|BSBWOR501||Manage personal work priorities and professional development||Elective|
|BSBMGT516||Facilitate continuous improvement||Elective|
|SITXFIN002||Interpret financial information||Elective|
|BSBMKG401||Profile the Market||Elective|
|BSBADV507||Develop a Media Plan||Elective|
This qualification is delivered over a period of one year.
• 6 Terms
• 78 Weeks (including holidays)
• 60 contact weeks
• Contact Hours: 20 Hours per Week x 60 Weeks (1200 Hours)
• Classroom based delivery (face – to – face)
• Attend 20 hours per face – to – face full time study.
• face – to – face delivery includes lecture, group activities, and pair work and class presentations
• Combination of assessment tasks such as case studies, group tasks, written tasks, report and easy writing, work placement, presentation and practical demonstration.
• Competency based assessment
• *Work placement component of 80 hours
Tuition Fee: $18,000 ($3,000 per Term)
Application fees: $200 * Non-Refundable
Material Fees: $100 Per term
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