This course is designed for candidates looking to advance their career within the business services sector, specially who wish to work as a Banquet or function manager, Front office manager, Bar or Club manager, Kitchen or hospitality manager, Motel manager, Executive housekeeper, Sous Chef, Restaurant manager.
Must be 18 years of age on commencement.
Successful completion of Year 12 or equivalent and /or above.
Pre-Training analysis might be required.
English Language (International Students):
IELTS 5.5 or higher with a minimum score of 5.0 in each band Or
Equivalent (e.g. EAL/ESL, ISLPR, CSWE etc.) English language test scores; or assessed as equivalent
Total number of units is 28
13 core unit
15 elective units
|SITXCCS007||Enhance customer service experience||Core|
|SITXCOM005 Manage conflict||Manage conflict||Core|
|SITXHRM003||Lead and manage people||Core|
|SITXWHS003||Implement and monitor work health and safety practices||Core|
|SITXMGT001||Monitor work operations||Core|
|SITXFSA001||Use hygienic practices for food safety||Elective|
|BSBDIV501||Manage diversity in the workplace||Core|
|SITXFIN003||Manage finances within a budget||Core|
|SITXCCS008||Develop and manage quality customer service practices||Core|
|SITXFIN004||Prepare and monitor budgets||Core|
|SITXWHS002||Identify hazards, assess and control safety risks||Elective|
|BSBSUS401||Implement and monitor environmentally sustainable work practices||Elective|
|SITXFSA002||Participate in safe food handling practices||Elective|
|SITXINV002||Maintain the quality of perishable items||Elective|
|SITXCCS002||Provide visitor information||Elective|
|SITXGLC001||Research and comply with regulatory requirements||Core|
|SITXHRM001||Coach others in job skills||Elective|
|BSBMGT517||Manage operational plan||Core|
|SITXMGT002||Establish and conduct business relationships||Core|
|BSBCMM401||Make a presentation||Elective|
|BSBSUS501||Develop workplace policy and procedures for sustainability||Elective|
|BSBMGT516||Facilitate continuous improvement||Elective|
|SITHKOP005||Coordinate cooking operations||Elective|
|BSBEBU501||Investigate and design e‐business solutions||Elective|
|BSBWOR501||Manage personal work priorities and professional development||Elective|
This qualification is delivered over a period of one year.
• Classroom based delivery (face – to – face)
• Attend 20 hours per face – to – face full time study.
• face – to – face delivery includes lecture, group activities, and pair work and class presentations
• Combination of assessment tasks such as case studies, group tasks, written tasks, report and easy writing, work placement, presentation and practical demonstration.
• Competency based assessment
• *Work placement component of 80 hours
Tuition Fee: $18,000 ($3,000 per Term)
Application fees: $200 * Non-Refundable
Material Fees: $100 Per term
Mascot, Bondi, Darwin
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